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Privacy Policy

Last updated: January 15, 2025

Your Privacy Matters

Adventure Motor is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use our motorcycle trip planning platform.

1. Information We Collect

Information You Provide

When you create an account or use our services, we may collect:

  • Account Information: Email address, username, password, and profile details
  • Profile Data: Name, date of birth, blood type, emergency contact information
  • Trip Information: Routes, waypoints, trip plans, and travel preferences
  • User Content: Photos, trip reports, reviews, and community posts
  • Communication: Messages sent through our platform or to our support team
  • Payment Information: Billing details for premium subscriptions (processed securely by third-party providers)

Automatically Collected Information

We automatically collect certain information when you use our platform:

  • Usage Data: Pages visited, features used, time spent on the platform
  • Device Information: Browser type, operating system, device identifiers
  • Location Data: GPS coordinates when creating routes or sharing location (with your permission)
  • IP Addresses: Your IP address for analytics, security, fraud prevention, and service optimization
  • Log Information: Access times, error logs, request data
  • Cookies and Local Storage: Session data, authentication tokens, and user preferences

Third-Party Information

We may receive information from third-party services:

  • Mapping Services: Route data and geographic information
  • Weather Services: Weather conditions and forecasts
  • Social Media: Profile information if you connect social accounts
  • Analytics Providers: Usage statistics and performance data

2. How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Create and maintain your user account
  • Provide trip planning and route creation tools
  • Display personalized content and recommendations
  • Enable community features and social interactions
  • Process premium subscription payments

Communication

  • Send important service updates and notifications
  • Respond to your inquiries and support requests
  • Share relevant offers and promotional content (with your consent)
  • Notify you about new features and platform updates

Safety and Security

  • Provide emergency contact information in case of incidents
  • Share location data with emergency contacts (when enabled)
  • Detect and prevent fraud, abuse, and security threats
  • Ensure platform security and user safety

Improvement and Analytics

  • Analyze usage patterns to improve our services
  • Develop new features and functionality
  • Monitor platform performance and reliability
  • Conduct research and analytics for business purposes

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

With Your Consent

  • Public trip information when you choose to share it
  • Profile information visible to other community members
  • Location data with emergency contacts (when location sharing is enabled)

Service Providers

  • Cloud hosting and data storage providers
  • Payment processing companies for premium subscriptions
  • Email service providers for notifications
  • Analytics and performance monitoring services
  • Customer support and communication tools

Legal Requirements

  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of Adventure Motor, our users, or others
  • In connection with legal investigations or proceedings
  • To enforce our Terms of Service or other agreements

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change and provide options for your information.

4. Your Privacy Choices and Controls

You have several options to control how your information is collected and used:

Account Settings

  • Update your profile information and preferences
  • Control email notification settings
  • Manage privacy settings for your profile and trips
  • Enable or disable location sharing during trips

Data Access and Portability

  • Request a copy of your personal data
  • Export your trip data and routes
  • Download your account information

Data Deletion

  • Delete specific trips or content
  • Request deletion of your account and associated data
  • Remove consent for data processing (where applicable)

Marketing Communications

  • Opt out of promotional emails
  • Unsubscribe from marketing communications
  • Control special offer notifications

5. Data Security and Protection

We implement comprehensive security measures to protect your information:

  • Encryption: Data is encrypted in transit and at rest using industry-standard protocols
  • Access Controls: Strict access controls limit who can view your information
  • Secure Infrastructure: We use secure cloud hosting with regular security updates
  • Regular Audits: Regular security audits and vulnerability assessments
  • Data Backups: Secure backup systems to prevent data loss
  • Employee Training: Staff training on data protection and privacy practices

While we strive to protect your information, no system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods are:

  • Account Information: Retained while your account is active and for up to 90 days after account deletion (to allow for account recovery)
  • Trip Data and Routes: Retained as long as you maintain your account or until you delete specific trips. Deleted trips are permanently removed within 30 days
  • Profile Data (including blood type and emergency contacts): Retained while your account is active and deleted within 90 days of account closure
  • IP Addresses and Access Logs: Retained for up to 2 years for security, fraud prevention, and service optimization
  • Contact Form Submissions: Retained for 2 years from the date of submission
  • Email Communications: Retained for 2 years or until you request deletion
  • Usage Analytics: Aggregated and anonymized data may be retained indefinitely for analytical purposes (personal identifiers are removed)
  • Legal Requirements: Some information may be retained longer (up to 7 years) to comply with legal, tax, or regulatory obligations

You can request early deletion of your data at any time by contacting us at privacy@adventure-motor.com, except where we are required to retain it for legal purposes.

7. International Data Transfers

Adventure Motor operates globally and may transfer your information to countries other than where you reside. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions by data protection authorities
  • Certification schemes and codes of conduct
  • Your explicit consent where required

8. Mobile Application Privacy

Our mobile applications (iOS and Android) provide the same core functionality as our web platform but may collect additional information specific to mobile devices. When you use our mobile apps, we may collect:

Mobile-Specific Data Collection

  • Device Information: Device model, operating system version, unique device identifiers (IDFA on iOS, Advertising ID on Android)
  • Location Services: Precise GPS location when you enable location sharing or use navigation features
  • Camera Access: Access to your camera to upload photos to trip reports and profile (only when you grant permission)
  • Photo Library: Access to your photo library to select and upload images (only with your permission)
  • Push Notifications: Device tokens to send trip alerts, weather warnings, and event notifications (opt-in)
  • Storage Access: Local storage for offline route caching and app preferences
  • Network Information: WiFi and cellular connection status to optimize data usage

Mobile Permissions

Our mobile apps may request the following permissions:

  • Location (Required for core features): To display your position on maps, create routes, and provide weather warnings along your route
  • Camera (Optional): To take photos for trip reports and update your profile picture
  • Photo Library (Optional): To upload existing photos to your trips and profile
  • Notifications (Optional): To receive weather alerts, trip reminders, and community updates
  • Motion & Fitness (Optional on iOS): To detect when you're riding and automatically track trips

You can manage these permissions at any time through your device settings. Denying certain permissions may limit app functionality.

Background Location (When Enabled)

If you enable live trip tracking, our app may collect your location in the background to:

  • Share your real-time position with emergency contacts during active trips
  • Provide accurate arrival time estimates
  • Generate trip summaries and statistics

Privacy Note: Background location tracking is OFF by default and requires explicit opt-in for each trip. You can disable it at any time during your ride.

App Store Privacy Labels

Our mobile apps comply with Apple App Store and Google Play Store privacy requirements. You can view detailed privacy labels on our app store listings before downloading.

9. Children's Privacy

Adventure Motor is not intended for use by children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Third-Party Services and Links

Our platform may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to these external services. We encourage you to review the privacy policies of any third-party services you use.

Third-Party Services We Use:

  • Supabase: Cloud hosting, database, authentication, and file storage
  • OpenStreetMap / Nominatim: Mapping services for route planning and geocoding
  • Open-Meteo: Weather forecasts and alerts (no personal data shared)
  • OSRM (Open Source Routing Machine): Route calculation services
  • Google reCAPTCHA v3: Spam and bot protection on contact forms. This service collects browser and device information and is subject to Google's Privacy Policy and Terms of Service
  • SMTP Email Services: For sending notifications and contact form submissions

Note: Google reCAPTCHA v3 runs automatically on certain pages to protect against spam and abuse. By using our contact forms, you agree to Google's collection and processing of data as described in theirPrivacy Policy.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through our cookie consent banner or your browser settings.

Types of Cookies We Use

  • Essential Cookies: Required for authentication, session management, and basic platform functionality (cannot be disabled)
  • Functional Cookies: Remember your preferences and settings to provide a personalized experience
  • Security Cookies: Help protect against fraud and maintain platform security

Local Storage

We also use browser local storage to save your preferences, cache data for offline functionality, and improve performance. This data remains on your device and can be cleared through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our platform
  • Sending you an email notification
  • Displaying a prominent notice on our website
  • Requesting your consent where required by law

Your continued use of Adventure Motor after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Adventure Motor Privacy Team

Email: privacy@adventure-motor.com

Data Protection Officer: dpo@adventure-motor.com

Website: https://adventure-motor.com/privacy

Response Time: We typically respond within 30 days

For EU residents: You have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.